Customer Service = 0. Will the company fix the damage? They are always doing something to break up the boring repetition. Ummm, Guess what, they constantly put up a door sign that they will be right back by a certain time and most Always they exceed time posted. Be the first one to find this review helpful. Price! ALSO: Do not be mislead by a John ** nor any other rep that replies to Reviews with the facade of 'please contact us at' You can buy insurance on-site, but do some research so that you don’t end up overspending. 12. With more than 1,000 storage facilities nationwide, CubeSmart is an obvious choice to be included on this list. Unsubscribe at any time. The ghetto janitor and manager harass customers (which is a Misdemeanor), interrupt customers busy schedules and storage work by standing around your unit so that you can't open your door back up, lying to you saying that it's against the Lease to close door when a person/people walk by to prevent nosy people from looking in your unit, and she threatens customers then makes false 911 calls (which is a Felony) saying that the customers have locked themselves in their units. Para nos ajudara entender o que está acontecendo, inclua seu endereço In the event that you are already covered, a copy of the declarations page must be available at the time of rental. Log in above to learn more! Our company started using it 6 months ago and everyone so far is happy with it. IP em sua mensagem, que você pode encontrar aqui: I used this product and was happy with the customer service. 4. CubeSmart Health Insurance, reported anonymously by CubeSmart employees. Customer service... that's non-existent unless you consider rude and arrogant to be CS. And there is nothing in the Lease that says anything about closing your door for privacy when nosy people come off elevator walking past, nor about the outlets in the hallways which are never used by staff for cleaning devices nor anything else, not being used by paying customer's to charge their phone. That is true now more than ever. He claims mice ate several kilim rugs — and a leather sofa and chair — while stored in the climate-controlled storage facility. And, if it did, then the company should have taken responsibility for the damage — especially if you bought its insurance policy. Related: CubeSmart - Mold and Mildew. In December 2016, a class-action lawsuit was filed against CubeSmart (a self-storage company that requires customers to maintain insurance for items stored in its units) for, among other things, allegedly offering a “Great American Stored Property Insurance Program” without disclosing that the company collects a commission and therefore has a financial interest in customers’ purchases of … I am complaining here now because I don't feel confident that my complaints or concerns were taken seriously enough. um uns über diesen Vorfall zu informieren. There are rats, roaches, and mice in the building, though she claims there isn't. CubeSmart Commitment: Stringent Cleaning and Social Distancing Practices To meet evolving expectations during the COVID-19 pandemic, we are taking precautionary measures and cleanliness to the next level. CubeSmart (NYSE:CUBE) has been assigned a consensus recommendation of “Hold” from the twelve analysts that are covering the company, Marketbeat reports. We hebben verdachte activiteiten waargenomen op Glassdoor van iemand of iemand die uw internet netwerk deelt. I've overlooked a lot this past year there, Unfortunately Cubesmart will lose my business if they keep employee Ken with their company. And … If you already have renter's or homeowner's insurance, you may be able to add storage insurance to your current policy. CubeSmart is treating me like it is my fault and has used rude tones whenever speaking to me. I've been a respectful client for 2 years there and have had multiple Large units there at one time as well and have spent a lot of money there. At #CubeSmart the staff is stupid, and, they expect you to (instead of doing so in your storage unit) somehow organize your property by tossing it from the hallway into your unit door with hopes that it falls where and how it needs to go and without breaking! See the company profile for CubeSmart (CUBE), including business summary, industry/sector information, number of employees, corporate governance, key executives and salary information. The hallway floors are filthy and never swept nor mopped. Employers. The elevators are often broken. Reported anonymously by CubeSmart employees. She displays a bad attitude, is careless, dishonest and incompetent. I recently called into company to finally make a complaint because of their Lack of Customer Service, Rudeness and Lack of common sense for a recent misunderstanding from Ken, only to get grief for trying to explain more of my concerns to a regional director about him, where he made me feel as though I was wasting his time with my list regarding my complaints about Ken & was told I should of complained sooner. I initially signed up for the storage unit online, I made a reservation for a 10 x 15. How do I know I can trust these reviews about CubeSmart? Con el fin de ayudarnos a averiguar qué está ocurriendo, incluye tu dirección IP en el mensaje. The unit should have been swept and mopped BEFOREhand/immediately after the last Tenant left. I called the location and the lady was apologetic and told me she would get the auto pay set up for me. Horrible Customer Service And Facility. Its location on this page may change next time you visit. Seriously, The main factor is that common sense and basic customer service skills are very much Lacking with Ken & now his trained clone asst. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The fools also know what the problems were before any reviews are posted. For Employers; Sign In to Employer Centre; Post a Job; Employer Branding; Job Advertising; Employer Blog; Talk to Sales; Post Jobs; Write Review; Sign In. They open too late, 9am, and close too early for career people, 7pm. Just disgusting to gouge people. Was a nice place in 2018 BEFORE Ken entered. Find salaries. Related: CubeSmart - Mold and Mildew. What Disability Insurance benefit do CubeSmart employees get? That is false advertising and willfully ripping customers off. MALVERN, Pa., Nov. 05, 2020 (GLOBE NEWSWIRE) -- CubeSmart (NYSE: CUBE) today announced its operating results for the three and nine months ended September 30, 2020. Hemos estado percibiendo actividad sospechosa en Glassdoor de ti de alguien con quien compartes tu red de I provided a copy of my home owner's policy which covers my belongings. This is an inconvenience for the client and very strange how this individual carries himself. Amica Mutual Insurance Co had filed a previous 13F-HR on February 10, 2020 disclosing 30,249 shares of CubeSmart at a value of $952,000 USD. CubeSmart started at outperform with $35 stock price target at FBR & Co. Jun. They willfully inconvenience the customers, by closing for a holiday staff' party; when that's something that should take place on their own time (not the customers' time) after the building closes. The staff is rude, dishonest, unprofessional, ghetto, irrational, unethical, petty, disrespectful, indecent - to say the least. They oddly charge customers money/a fee, to PAY their bills/rent. And when you do, the company blows you away with its storage options, excellent customer service, and … It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Or fill a form on our site und kein Bot sind und diese Meldung lesen, bedeutet dies, unserem... Premises as they should advertise it in a climate-controlled CubeSmart storage facility Glassdoor tu... 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